LEI is a locally owned and operated Consulting and Project Implementation company located in Hot Springs, AR. Our mission is to provide the most efficient way to consult on, and build a network that is tailored to the specific needs of the customer. LEI has over 20 years of experience in understanding the need to drive appropriate technology solutions to exceed desired business outcomes. Effectively positioning these efficient and effective solutions ensures a trusting relationship in the consulting and implementation process. We are well-versed in a variety of operating systems, networks, databases, and network infrastructure. We use this expertise to help our customers with a variety of small to mid-sized projects. We are "Committed to Companies, Committed to Efficiency". Having an engineer that you can trust to make educated decisions based on what is best for your company, and not their pockets, is what LEI strives to do. The foundation of LEI is based on faith, honesty, loyalty, and integrity.
Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best; running your business. The information technology industry is becoming saturated with large scale Managed Service Providers that leverage the lack of knowledge of its customers as they navigate the endless options of information technology. Being pressured into signing long-term contracts that are legally binding can be intimidating and extremely costly. LEI has options that will meet your individual company needs, whether it be a short term contract, long term contract, retainer fee, or hourly rates. LEI works for it's customer, not the other way around. This includes all sized businesses, no matter how big or small.
That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service with stellar results. Through years of experience in the Information Technology industry; prompt response times, honesty, and loyalty to customers are perishing. It almost seems as though money is now a driving factor in all aspects. This is NOT the way we conduct business and have no intention on doing so.
Cody has over 20 years of experience in management and supervisory positions within national and global locations. Cody has also earned multiple awards for leadership and performance in Managing Information Technology. This includes over a decade of experience with military service that provided him the opportunity to serve our country in two deployments to Iraq. The highlight of his tenure was "being a Bronze Star Recipient. Knowing that I gave my all to physically and mentally perform at a high level to protect and prepare myself, my brothers and sisters in arms, and my leadership. Just to be recognized; was something I will never forget". Cody is an expert in training, mentoring, motivating, and leading cross-functional teams to meet and exceed operational goals with a strong program development and implementation background. Cody has the ability to consult in all aspects of network infrastructure to determine appropriate needs to benefit any organization in both effectiveness, and efficiency. Cody has experience in many facets of Information Technology.
This includes the following:
LEI has experience with a variety of specialties that enable consulting or augmenting of your staff a seamless process. Is your network downtime causing you to lose revenue, especially during vital business hours? Are you worried about the ruthless security breaches, or have experienced one yourself? With a network that is developed specifically for your needs, LEI can help eliminate these worries. LEI takes pride in improving system performance and allowing it to become scalable from the time your computer or mobile device connects to your network so that you can have a reliable and safe experience while doing business.
LEI's expertise includes but is not limited to:
Each of these items listed above are based solely on your budget and what you need to run your business efficiently and effectively. Even if you are unable to get what is considered "Best Business Practices" at the moment, we can develop a short or long term plan to get your company exactly where it needs to be. Gaining customers is one thing, but preserving long-lasting business relationships is our main focus.
Administrators can connect and control your device from a remote connection to resolve any technical issues that may bottleneck the workday. In addition, using this support option also provides the ability to monitor systems and run diagnostic tests from anywhere. LEI offers the option for attended and unattended remote support depending on what we decide is the best support implementation for your needs. Unattended remote support is absolutely the best suit for most businesses, but we as a company believe that our customers can make that decision based on budget and needs. We can be versatile if it is determined to not be a necessity. Regardless, this type of support is available and can be included in any form or fashion.